Frequently Asked Questions
Franchise Information
Be part of Singapore's fastest growing Halal coffee chain! As part of Kopi & Tart's family, we will be glad to provide the following:
- Location scouting
- Training
- Food and drinks preparation training
- Guidance and recommendations for setting up your outlet
- Constant R&D of new products
Kopi & Tarts will provide online and offline marketing support. Our team will also provide recommendations for exclusive outlet promotions.
Our operations team will be there to assist you whenever any trouble arises for your outlet. We will also ensure that food preparation hygiene and quality is maintained for all outlets.
Frequently Asked Questions
Yes we provide island-wide delivery.
Free delivery for orders above $150, otherwise a $15 delivery fee is applicable.
Additional $30 off-island charge for Sentosa and Jurong Island.
Minimum $25 order for deliveries.
Our food items are best consumed within 3 hrs upon delivery or self-collection.
All of our food items are Halal certified.
- Cancellations more than 7 days before scheduled delivery date: 100% refund given
- Cancellations between 3 to 7 days before scheduled delivery date: 50% refund given
- Cancellations less than 3 days before scheduled delivery date: NO refunds given
- Refunds will take into account any bank or service fees involved during refund process
- No changes to delivery date, time and address less than 3 days before scheduled delivery. Any last minute changes will incur a $50 penalty fee.