Terms & Conditions
Delivery Notice
· Delivery driver will only wait for 15 mins after scheduled delivery time, following which items will be delivered to one of our outlets at our convenience. Additional $50 penalty will be required for redelivery of items, or self-collection can be done at the designated outlet.
Cancellations & Refunds
· Cancellations more than 7 working days before scheduled delivery/collection date: 100% refund given
· Cancellations between 3 to 7 working days before scheduled delivery/collection date: 50% refund given
· Cancellations less than 3 working days before scheduled delivery/collection date: NO refunds given
· Refunds will take into account any bank or service fees involved during refund process
· Any last minute changes 3 working days or less is subjected to a $50 penalty fee
· No cancellations or postponement of orders on the date of delivery/collection or 1 working day before delivery/collection date
· Kopi & Tarts reserves the right to amend, change, or remove any terms and conditions without prior notice.